What Pet Sitters Can Learn From Amazon.com
Amazon.com founder and CEO Jeff Bezos recently put out a video announcing his excitement at his recent purchase of Zappos.
Yep, Amazon now owns Zappos. Purchased for over $800 million.
As intriguing as that may sound, it’s not the part of his 8 minute video that, as pet sitters, we can learn something from.
Mr. Bezos, casually standing in front of his home and a big board for visual effect, reveals everything he knows (his words). He then states that everything he knows “is a very short list.”
First, a few questions for you:
Picture this: you are caring for a client’s pet and notice a drastic change in its eating habits. Or the poor pooch has some sort of discharge oozing from her eye. Or worse yet, the dog is breathing in a way that can’t be good.
What makes a successful pet sitting business owner? How do you stand out from the competition and become the obvious choice for new clients? Let’s look into what personal qualities and traits are vital to your success.
As you know, trust plays a huge part in a client’s decision to use one pet sitter over another. If a client does not trust you, nothing else matters. She will not become your new client.
You hear plenty about how to give proper care to the various animals we are hired to watch, but sometimes forget that we must treat the human (the pet owner) with the same care and respect.
The more a potential client sees you running your pet sitting business like a business, the greater chance you have at gaining that new client. If your clients see you running your business like a hobby or a side job, the less comfortable and willing they’ll be to hire you.