consultation

How Do Pet Sitters Respond to Last Minute Bookings? [video]

hourglass photoAs most pet sitters know, the longer you’ve been in business, the more familiar you become with your own steps and processes.

Typically, a call or email comes in, you connect with the potential client, you spend time discussing all options.

Then you would set up a mutually convenient time to meet, receive the keys, get forms and agreements signed, work out payment, and the ball is rolling.

But what happens when a potential client contacts you in dire need for your services NOW?

As in right now. Like, tonight.

Read more

All About The Pet Sitter In-Home Consultation [video]

How do you handle the initial in-home free consultation?

There are truly many ways to go from the first phone call with a potential client to the first day of service.

Many details need to be worked out including receiving payment – do you collect before, during or after the consult?

Do you get the keys at the consultation? Or do you have to make a second trip for them?

How and when does the client fill out your service agreement and forms? Is it on paper, or a digital copy on your computer?

(It’s all about efficiency and streamlining your day-to-day business operations.)

Inside this video, I show you the way my pet sitting business handles the initial in-home consultation.

Read more