How many times have you been chatting on the phone with a perspective client for 30 minutes only to be told that she can’t afford it or your price is too high?

Believe it or not, a prospect that says such a thing rarely means that she can’t afford to pay that kind of money for your pet sitting service.

In fact, studies have shown that when you hear an objection like this, you actually still have a great chance of winning the client.

How? By asking the right questions to uncover her true objection. It may come down to not seeing the value in your offer or not quite trusting yet that you are the best for the job.
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First, a few questions for you:

What sets you apart from other pet sitters? Why should a potential client choose you over all other options available? What are you doing to stand out and become the preferred choice as pet sitter?

If you do not have clear and specific answers to these questions, you may find yourself struggling for new clients.

Start by asking yourself, “What do I do better than anyone else?” Dig deep to discover what makes you, you.

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What makes a successful pet sitting business owner? How do you stand out from the competition and become the obvious choice for new clients? Let’s look into what personal qualities and traits are vital to your success.

Running your own pet sitting business and becoming your own boss is a dream come true for most people. However, without developing the necessary personal qualities and traits, you may quickly find yourself struggling to get off the ground.

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As you know, trust plays a huge part in a client’s decision to use one pet sitter over another. If a client does not trust you, nothing else matters. She will not become your new client.

Understanding what is going through a client’s mind during the first crucial minutes of your contact together can lead to a growing business by winning more clients.
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You hear plenty about how to give proper care to the various animals we are hired to watch, but sometimes forget that we must treat the human (the pet owner) with the same care and respect.

After all, it is the human making the decision to hire the pet sitter. Without winning over the pet owner, you’ll never get to use your amazing skills as a pet sitter that you’ve worked so hard to perfect.

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Internalize the Golden Rule of sales that says, “All things being equal, people will do business with, and refer business to, those people they know, like, and trust.” – Bob Burg

If your clients do not like you, they will not use your service.  Establishing trust with your clients may be one of the most important things you can do to assure they remain loyal and continue to see you as the best and only option for the care of their pet. Without a relationship based on trust, your client will look elsewhere for pet sitting services.

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