How many times have you been chatting on the phone with a perspective client for 30 minutes only to be told that she can’t afford it or your price is too high?
Believe it or not, a prospect that says such a thing rarely means that she can’t afford to pay that kind of money for your pet sitting service.
In fact, studies have shown that when you hear an objection like this, you actually still have a great chance of winning the client.
How? By asking the right questions to uncover her true objection. It may come down to not seeing the value in your offer or not quite trusting yet that you are the best for the job.
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First, a few questions for you:
Picture this: you are caring for a client’s pet and notice a drastic change in its eating habits. Or the poor pooch has some sort of discharge oozing from her eye. Or worse yet, the dog is breathing in a way that can’t be good.
What makes a successful pet sitting business owner? How do you stand out from the competition and become the obvious choice for new clients? Let’s look into what personal qualities and traits are vital to your success.
As you know, trust plays a huge part in a client’s decision to use one pet sitter over another. If a client does not trust you, nothing else matters. She will not become your new client.
You hear plenty about how to give proper care to the various animals we are hired to watch, but sometimes forget that we must treat the human (the pet owner) with the same care and respect.
